Fortinet FortiMail-VM00 1 Year 24×7 FortiCare & FortiGuard Base Bundle
Fortinet FC-10-0VM00-642-02-12 is a 1-year FortiCare 24×7 and FortiGuard Base Bundle contract for FortiMail-VM00, providing ongoing technical support and FortiGuard security services for the FortiMail virtual email security platform. It is designed to help organizations maintain supported, up-to-date email security services, including FortiGuard protection and vendor support throughout the subscription term.
Description
The Fortinet FC-10-0VM00-642-02-12 is a one-year service and security subscription for FortiMail-VM00. It combines 24×7 FortiCare support with the FortiGuard Base Bundle, helping organizations maintain their FortiMail virtual email-security deployment with ongoing support and security services.
FortiMail is Fortinet’s dedicated email-security platform, designed to protect email infrastructure against unwanted and malicious messages while providing flexible deployment options for organizations of different sizes. The VM version can operate as a virtualized email-security platform and can be licensed according to the required virtual resources.
Key Features
- Manufacturer: Fortinet
- Product: FortiMail-VM00
- SKU: FC-10-0VM00-642-02-12
- Subscription Term: 1 Year
- FortiCare: 24×7 support
- FortiGuard: Base Bundle
- Product Type: Service / Subscription Contract
- Designed for FortiMail-VM00
- Suitable for FortiMail license renewal and ongoing protection
- Supports continued access to applicable FortiGuard security services
- Provides vendor support for business-critical email-security infrastructure
FortiMail Email Security
FortiMail is designed to protect organizational email infrastructure and can be deployed in different roles within an email environment.
Depending on the deployment configuration, FortiMail can provide email security functions such as:
- Inbound email protection
- Outbound email security
- Anti-spam protection
- Anti-malware protection
- Email filtering
- Email content inspection
- Email encryption
- Email gateway functionality
FortiMail can also provide SMTP email-server functionality and proxy MTA services for existing email gateways.
FortiGuard Base Bundle
The FortiGuard Base Bundle provides the security-service component of this contract.
Maintaining an active FortiGuard subscription is particularly important for email-security deployments because FortiMail relies on current security intelligence and updates for applicable protection services.
Fortinet’s documentation notes that a valid FortiMail VM license is required to unlock the full range of licensed capabilities and that FortiGuard services such as antispam and antivirus signature updates are not available in the basic trial environment.
24×7 FortiCare Support
The subscription includes 24×7 FortiCare support, providing access to Fortinet’s support services throughout the one-year contract period.
For organizations running business-critical email infrastructure, ongoing technical support can help with:
- Product troubleshooting
- Configuration assistance
- Software-related issues
- Service-related incidents
- Maintenance and support requirements
The SKU is specifically listed as a FortiCare 24×7 and FortiGuard Base Bundle Contract with a one-year term.
Virtual FortiMail Deployment
The FortiMail-VM00 designation refers to the virtual version of FortiMail rather than a physical FortiMail appliance.
Fortinet provides different FortiMail VM licenses based on the number of virtual CPUs, including VM01, VM02, VM04, VM08, VM16, and VM32. FortiMail VM licensing is used to activate the virtual appliance and unlock its licensed resources and features.
This makes FortiMail suitable for organizations that prefer to deploy email security within their existing virtualization infrastructure.
Email Security for Business Environments
The FortiMail platform is designed for organizations that need to secure business email communications and reduce exposure to email-based threats.
Typical applications include:
Corporate Email Security
Protect business email systems against spam, malware, and unwanted messages.
Email Gateway Protection
Deploy FortiMail in front of existing mail infrastructure to inspect and manage email traffic.
Virtualized Data Centers
Deploy FortiMail-VM within supported virtual infrastructure rather than using a dedicated physical appliance.
Email Compliance
FortiMail supports email encryption and policy-based protection for organizations with regulatory or confidentiality requirements.
Inbound and Outbound Email
FortiMail can provide both inbound and outbound proxy MTA services, helping organizations apply security policies to incoming and outgoing email traffic.
Key Benefits
1-Year Coverage
Provides a full 12-month subscription term for FortiMail-VM00.
24×7 FortiCare
Provides continuous Fortinet support coverage during the contract period.
FortiGuard Security Services
Maintains access to the applicable FortiGuard Base Bundle services.
Email Threat Protection
Supports the FortiMail platform’s email-security capabilities, including protection against spam and malicious email content.
Virtualized Security
Designed specifically for FortiMail-VM00 virtual deployments.
Continued Licensing & Support
Helps organizations maintain an active, supported FortiMail security environment.
Technical Specifications
| Specification | Details |
|---|---|
| Manufacturer | Fortinet |
| Product Family | FortiMail |
| Model | FortiMail-VM00 |
| SKU / Part Number | FC-10-0VM00-642-02-12 |
| Product Type | Security Service / Subscription Contract |
| Subscription Term | 1 Year |
| FortiCare | 24×7 |
| FortiGuard | Base Bundle |
| Deployment | Virtual |
| Primary Application | Email Security |
| Typical Use | Email Gateway & Mail Infrastructure Protection |
| License Type | FortiMail VM Service / Renewal |
The exact FortiGuard features available can depend on the FortiMail software version, license status, and current Fortinet service entitlement.
What’s Included
- 1-Year FortiCare 24×7 support
- 1-Year FortiGuard Base Bundle
- Service coverage for FortiMail-VM00
- Applicable FortiGuard security updates/services
- Fortinet technical support during the active subscription period
Important: This is a software/service subscription contract, not a physical FortiMail appliance. A compatible FortiMail-VM00 deployment/license is required.
Product Summary
The Fortinet FC-10-0VM00-642-02-12 FortiMail-VM00 1 Year 24×7 FortiCare and FortiGuard Base Bundle is designed to provide organizations with continued email security services and professional Fortinet support for their FortiMail virtual deployment.
With a one-year term, 24×7 FortiCare support, and FortiGuard Base Bundle, it is suitable for businesses that require continuous support and maintained security services for their virtual email-security infrastructure.



