FortiMail-VM04 – 1 Year 24×7 FortiCare & FortiGuard Base Bundle
Fortinet FC-10-0VM04-642-02-12 is a 1-year FortiCare 24×7 and FortiGuard Base Bundle contract for FortiMail-VM04. It provides ongoing Fortinet technical support and applicable FortiGuard security services for the FortiMail virtual email-security platform. The VM04 license supports up to 4 virtual CPUs, up to 16 GB of virtual memory, 1–6 virtual network interfaces, and up to 4 TB of virtual storage, making it suitable for larger virtualized email-security deployments.
Description
The Fortinet FC-10-0VM04-642-02-12 is a professional one-year service and security subscription designed for FortiMail-VM04 virtual deployments.
This contract combines 24×7 FortiCare support with the FortiGuard Base Bundle, helping organizations maintain a supported and actively serviced FortiMail virtual email-security environment.
FortiMail is Fortinet’s dedicated email-security platform, designed to protect business email infrastructure and provide security controls for inbound and outbound email traffic. FortiMail can operate as an email gateway and provides capabilities such as anti-spam, antivirus, email filtering, encryption, and mail-transfer services.
Key Features
- Manufacturer: Fortinet
- Product Family: FortiMail
- Model: FortiMail-VM04
- Part Number: FC-10-0VM04-642-02-12
- Subscription Term: 1 Year
- Support: 24×7 FortiCare
- Security Service: FortiGuard Base Bundle
- Deployment: Virtual Appliance
- Maximum Virtual CPUs: 4
- Virtual NICs: 1–6
- Maximum Virtual Storage: 4 TB
- Maximum Virtual Memory: 16 GB
- Designed for virtualized email-security environments
FortiMail Virtual Email Security
FortiMail is designed to provide dedicated protection for organizational email infrastructure. It can process inbound and outbound email and provide security and policy controls across the messaging environment.
Depending on the deployment configuration, FortiMail supports capabilities including:
- Anti-spam protection
- Antivirus and malware protection
- Email filtering
- Email gateway security
- Email encryption
- Email policy enforcement
- Inbound email processing
- Outbound email processing
- SMTP functionality
- Proxy MTA services
- Secure POP3, IMAP, and WebMail access
The FC-10-0VM04-642-02-12 listing specifically identifies FortiMail’s ability to operate as a standalone messaging server, provide inbound/outbound proxy MTA services, support email encryption, and support secure POP3, IMAP, and WebMail access.
FortiMail-VM04 License Tier
FortiMail-VM04 is the 4-CPU virtual appliance license tier.
Fortinet’s documentation identifies VM04 as supporting up to 4 virtual CPUs. Fortinet provides VM license tiers ranging from VM01 through VM32, allowing organizations to select a virtual resource level appropriate to their email-security workload.
FortiMail-VM04 Resource Specifications
| Virtual Resource | VM04 |
|---|---|
| Maximum Virtual CPUs | 4 |
| Virtual NICs | 1–6 |
| Virtual Storage | 50 GB–4 TB |
| Virtual Memory | 1 GB–16 GB |
These resource limits are documented by Fortinet for the FortiMail VM04 license.
The additional virtual CPU and memory capacity makes VM04 appropriate for larger email-security workloads than the VM01 and VM02 tiers.
FortiGuard Base Bundle
The FortiGuard Base Bundle provides the security-service component of this contract.
An active FortiGuard service entitlement is important for FortiMail deployments because FortiMail uses FortiGuard services for applicable security intelligence and updates. Fortinet notes that a valid FortiMail VM license is required to unlock the licensed capabilities and that the trial environment does not provide antispam and antivirus signature updates or the FortiGuard Antispam query.
Maintaining an active service contract helps organizations keep their FortiMail deployment within its applicable security-service entitlement throughout the subscription period.
24×7 FortiCare Support
The contract provides 24×7 FortiCare support for the one-year subscription period.
Continuous vendor support is particularly valuable for organizations operating business-critical email infrastructure where downtime, configuration problems, or security-service issues can affect business communications.
The FC-10-0VM04-642-02-12 product is specifically listed as a FortiMail-VM04 1 Year FortiCare and FortiGuard Base Bundle Contract.
Email Gateway Protection
FortiMail can be deployed as an email gateway between an organization’s mail infrastructure and external email services.
This allows organizations to apply security policies to email traffic before messages reach internal mail systems or before outgoing messages leave the organization.
Inbound Email Protection
Incoming messages can be processed through the FortiMail security layer to help identify spam, malware, and other unwanted content.
Outbound Email Protection
Outgoing email can also pass through FortiMail so organizations can apply security and policy controls to outbound communications.
Proxy MTA
FortiMail supports inbound and outbound proxy Mail Transfer Agent (MTA) services, allowing it to integrate with existing email gateways and mail infrastructure.
Email Encryption
FortiMail supports email encryption capabilities that can be used to protect sensitive communications.
The FC-10-0VM04-642-02-12 product information specifically identifies the ability to automatically encrypt messages for compliance based on content or recipient.
This can be useful for organizations handling confidential, regulated, or sensitive information through email.
Flexible Virtual Deployment
FortiMail-VM04 can be deployed within supported virtualization environments, allowing organizations to integrate email security into their existing virtual infrastructure.
Instead of requiring a dedicated physical appliance, the virtual FortiMail platform can use allocated virtual compute, memory, storage, and network resources.
For VM04, Fortinet specifies:
- Up to 4 vCPUs
- Up to 16 GB RAM
- Up to 6 virtual network interfaces
- Up to 4 TB virtual storage
This makes the VM04 tier suitable for organizations that require greater virtual resource capacity for their email-security environment.
Key Benefits
1-Year Service Coverage
Provides 12 months of FortiCare and FortiGuard Base Bundle coverage.
24×7 FortiCare Support
Provides continuous Fortinet support coverage during the active contract period.
FortiGuard Security Services
Maintains the applicable FortiGuard Base Bundle entitlement for the FortiMail VM.
4-vCPU License Tier
FortiMail-VM04 supports up to 4 virtual CPUs, providing substantially more virtual compute capacity than VM01 and VM02.
Large Virtual Resource Capacity
Supports up to 16 GB memory and 4 TB virtual storage, depending on the deployed configuration.
Enterprise Email Protection
Suitable for organizations requiring email gateway security, anti-spam, malware protection, filtering, encryption, and email policy controls.
Virtualized Infrastructure
Designed for organizations that prefer deploying email security within their existing virtualized data-center or supported cloud infrastructure.
Technical Specifications
| Specification | Details |
|---|---|
| Manufacturer | Fortinet |
| Product Family | FortiMail |
| Model | FortiMail-VM04 |
| Part Number / SKU | FC-10-0VM04-642-02-12 |
| Product Type | Subscription / Service Contract |
| Subscription Term | 1 Year |
| FortiCare | 24×7 |
| FortiGuard | Base Bundle |
| Deployment | Virtual Appliance |
| Maximum vCPUs | 4 |
| Virtual NICs | 1–6 |
| Virtual Storage | 50 GB–4 TB |
| Virtual Memory | 1 GB–16 GB |
| Primary Function | Email Security |
| Typical Deployment | Email Gateway / Virtual Data Center |
| Email Capabilities | Anti-Spam, Anti-Malware, Filtering, Encryption & MTA |
Resource specifications are based on Fortinet’s FortiMail VM documentation. Actual available resources and functionality depend on the software version, license, virtualization environment, and applicable service entitlement.
What’s Included
- 1-Year FortiCare 24×7 Support
- 1-Year FortiGuard Base Bundle
- FortiMail-VM04 service entitlement
- Applicable FortiGuard security services
- Fortinet technical support during the active contract period
Important Note
This product is a software/service subscription contract, not a physical FortiMail appliance. A compatible FortiMail-VM04 virtual deployment and license activation are required. Fortinet states that the appropriate license file is used to activate FortiMail VM and unlock the licensed virtual resources and features.
Product Summary
The Fortinet FC-10-0VM04-642-02-12 FortiMail-VM04 1 Year 24×7 FortiCare and FortiGuard Base Bundle provides organizations with ongoing email-security services and Fortinet technical support for a FortiMail virtual deployment.
With 24×7 FortiCare support, FortiGuard Base Bundle services, and the VM04 4-vCPU license tier, this subscription is well suited for organizations requiring a larger virtual email-security platform with greater compute, memory, storage, and network-interface capacity.



